LAST UPDATED · 25 AUGUST 2026
These Terms of Service apply when you access elfinefootwear.com, place an order or use services provided by Elfine Footwear.
Store use
You agree to provide accurate information, use the store lawfully and avoid activity that disrupts, damages or attempts to gain unauthorised access to the website or another customer’s information.
Products and presentation
We aim to describe and photograph products accurately. Screen settings, lighting and material variation may cause minor colour or appearance differences. Measurements and fit guidance are estimates and should be reviewed before ordering.
Orders, pricing and availability
Submitting an order does not guarantee acceptance. Elfine may confirm, decline or cancel an order because of stock availability, payment or verification issues, pricing errors, suspected misuse or delivery limitations. If a paid order is cancelled, the appropriate payment resolution will be arranged.
Payment
Available payment methods are displayed at checkout. You confirm that you are authorised to use the selected method and that the billing information supplied is accurate.
Delivery, exchanges and returns
Delivery and exchange conditions are explained in our Shipping & Delivery and Returns & Exchanges pages, which form part of these terms.
Intellectual property
Elfine branding, website design, photography, product descriptions, graphics and other store content are owned by or licensed to Elfine. They may not be copied, reproduced or commercially used without written permission.
Liability
To the extent permitted by applicable law, Elfine is not responsible for indirect loss, third-party service interruptions or events beyond reasonable control. Nothing in these terms removes rights that cannot legally be excluded.
Changes and contact
We may update these terms by publishing a revised version on this page. Questions can be sent to info.elfine@gmail.com.